HP-Compaq Customer Support

So, it's been over a month since I bought Compaq Presario R3140US laptop. I was already very happy with the product.

Then I had some questions and a problem (created by me) and had oppurtunity to use their customer service. I tell you, very rarely I am satisfied with customer service. I always have some complints. But this time, zilch, nada, zero...

Both the times, customer service were knowledgeble, knew what they were doing and before they started, they told me what they are going to do or ask me to do.

HP instant support downloaded the whole configuration automatically to their support database, it was amazing. Didn't have to wait for more than a minute to reach them, and second time my problem was infact solved over chat online.

Full 5 stars for their effort and process.